How to Choose the Right Contractor for Your Project

Once you have decided to contract with someone to do a particular painting and decorating project, how do you go about selecting the right person or firm?  Do you make your selection on price, size of company, years in business, or other criteria?

To locate the names of reputable contractors, there are many sources of information.  Some of these sources would be friends, relatives, architects, decorators, yellow pages, trade associations, local "quality-oriented" paint supply stores, and newspaper advertisements.  However, these sources can only give you limited general information.  In order to make an educated decision, you need some specific information about any person or firm you are considering hiring.

Always verify that the contractor is licensed and insured.  Quality contracting firms will be only too " happy to provide you with copies of their certificates of insurance. The certificate should list general liability coverage and workers compensation coverage. Make certain to ask for and review this certificate. Verify it's authenticity by contacting the insurance writer. Their contact information should be on the certificate. Michigan Law requires service contractors be licensed for any project over $650.00. Professional contractors will provide you with information and documentation of their Company Safety programs and employee training along with safety compliance programs.

Reputable contractors will encourage the use of a written contract.  This contract should clearly explain the scope of the work to be performed. It should also cover such items as surfaces to be painted, methods and extent of surface preparation, time schedules for the project, and payment procedures.  Knowing the total scope of the work enables you to carefully evaluate the different bids you may receive with the proper information and keep them on a level playing field. The contract serves to protect both you and the contractor.

Obtain a list of references from the prospective contractor.  This list should include the contact person, address, and telephone nl1mber of the previous client. Follow up on this list with a phone call. Remember, the contractor will not give you a bad reference. Therefore, ask references if they know of any other work this contractor has performed. Be sure to ask whether the contractor and employees treated you professionally and with respect. The references you are interested in should be from projects similar in size and scope to yours. Also, these projects should be at least a few years old. This will help you gauge the performance of the construction and materials used. If possible, try to see the work that was done.

Discuss any guarantee or warranty programs the contractor may offer. Ask about the manufacturer's warranty on the products to be used on your project. Remember you are looking for long-term durability from the paint job. The use of high quality products is as important as the selection and performance of the contractor.

Ask your potential painting contractors if they are members of PDCA. 
There is only one national association for all painting and decorating contractors. Determine if your contractor is a member of the Painting and Decorating Contractors of America. PDCA is a professional association of contractors in the coatings industry. It has been in existence since 1884 and has over 3100 members all over the country and parts of Canada. The focus of the association is the education of its members and the promotion of professionalism within the industry. Look for the PDCA logo on his business card, bid sheets, or trucks. Trade associations such as the Painting and Decorating Contractors of America (PDCA) offer many programs for the education of painting contractors. This education includes training in the area of safety, business management, technical areas of painting and surface preparation, and more. Quality painting and decorating contractors are well educated on the different aspects of any painting project and that la1owledge helps eliminate surprises.

Industry standards are another benefit of trade associations. PDCA produces nationally recognized standards that discuss many different aspects of a painting project. Use of these standards in proposals and contracts helps improve communication between the client and the contractor, assists in ensuring quality, and becomes a basis for evaluating the job's requirements.

Now Make Your Selection. Good contractors are very eager for your business. They are also very proud of their craftsmanship. Once you have made your selection, step back and give the professional room to execute the project. You have both done your homework, so give the professional the opportunity to meet and exceed your expectations. Remember, as with anything else in life, you get what you pay for. If you want high quality and reliable service, be willing to pay the price that comes with it.

Residential - Commercial - Industrial
Painting, Wallcovering, Specialty Coatings and Finishes

• Quality Workmanship by Reliable & Skilled Craftspeople
• Supervised & Safety Trained Personnel
• Dependable, Clean, Courteous Workers
• Certificates of Insurance
• State of the Art Materials & Equipment
• Best Value for Your Dollar